CVision AR Glasses for Real-Time Support
Description
An addition to Cimcorp's after-sales service range, CVision AR glasses enable Cimcorp's services team to assist customers remotely in real time. Backed by 24/7 support from Cimcorp experts, customers can minimize downtime and maximize production.
The glasses power bidirectional communication between the customer and support, letting support see the problem firsthand through a live video feed from the customer’s site—removing miscommunications and misunderstandings. Support also has the ability to add hand-drawn marks to the image to provide further directions or clarification. In addition, the glasses can translate over 100 languages, feature noise-canceling technology, and work by voice command.
CVision technology from Realwear is based on communication by Cisco, a leading networking company. The connection is secure and provides a safe platform for conversation.
Specs
- Live video feed
- Translation for more than 100 languages to remove communication barriers
- Noise-canceling technology and voice command
- Image annotation adds hand-drawn instructions on the image feed
- An optional thermal camera identifies invisible problems