The Great Employee Handbook

Description

The old saying "Experience is the best teacher" has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Author Quinn Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time).

Specs

You'll learn how to:

  • Put your best foot forward in the first 90 days
  • Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up!)
  • Discuss your own development plan without looking self-promotional
  • Have difficult conversations with your boss
  • Solve problems and resolve conflicts without getting the boss involved
  • Alleviate customer anxiety so they'll buy from you (and keep coming back)
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